Check Out Our Frequently Asked Questions
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How much is a service call?
Service calls for residential are $110. This includes the trip out, diagnosis of your system, and minor repairs. Minor repairs include things such as changing a 1” filter, tightening a loose screw terminal, or making minor control adjustments. Any parts or dismantling required will be an extra charge, but you will always know what you are paying before we begin.
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Do you charge by the hour?
Our services are priced at a flat rate. This ensures we can give you an upfront price so you can best decide for your home.
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Do you do plumbing work?
We specialize in water heater repairs and installation but currently do not perform other plumbing work at this time.
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Can you install a new gas line?
Yes, we can! Please call and discuss your project with our sales team.
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If I buy a water heater from Lowe’s, Home Depot, or Online, can you install it?
Yes, we can install it, but there are considerations to consider. It is best to call and discuss this with our sales team.
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Do you clean coils with air conditioner maintenance?
Your air conditioning system consists of two different coils. We will hose the outdoor coil off if there is a spigot available. An additional charge may be necessary if it requires a full dismantling or additional cleaning supplies other than a hose. Cleaning the indoor coil will involve a more in-depth process of dismantling, which is an additional cost. We use several diagnostic methods and a visual inspection to determine if your coil needs cleaning. If it does require cleaning, we will provide you with options to do so.
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If a return trip is required to my home, will I pay for another service call?
No, if we do not have the parts or time to complete your repair on the initial service visit, you will not have to pay another service call so long as the repair is completed within 30 days. You would be responsible for the repair cost on the subsequent visit.
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Is there a warranty on repairs?
Yes, repair parts are warranted for 1 year. Service calls are warranted for 30 days.
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My HVAC System was installed by someone without a permit. Can I get a permit with you?
Yes, we can help you. It is best to call our office to discuss your options.
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Do you sell R-22 Refrigerant?
We have a limited stock of R-22 in our warehouse. We anticipate the summer of 2022 to be the last time we keep any inventory of it. Due to the refrigerant cost and the units' age, if you are having trouble with an R-22 charged air conditioner, we would advise you to begin to consider the replacement of the system. Please give us a call so we can discuss your options.
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What Counties do you service?
We serve El Paso County.
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Do you charge for estimates?
For new equipment installations, we do not charge for estimates. If you are looking for an estimate of repair costs, please call us, and we will do our best to get you an accurate idea. Many repairs require an on-site diagnostic which would fall under our service call.
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Do you charge for estimates?
For new equipment installations, we do not charge for estimates. If you are looking for an estimate of repair costs, please call us, and we will do our best to get you an accurate idea. Many repairs require an on-site diagnostic which would fall under our service call.
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How much is a service call?
Service calls for residential are $110. This includes the trip out, diagnosis of your system, and minor repairs. Minor repairs include things such as changing a 1” filter, tightening a loose screw terminal, or making minor control adjustments. Any parts or dismantling required will be an extra charge, but you will always know what you are paying before we begin.
-
Do you charge by the hour?
Our services are priced at a flat rate. This ensures we can give you an upfront price so you can best decide for your home.
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Do you do plumbing work?
We have a full service plumbing department. we specialize in water heaters, drain cleaning, leak repair, sump and ejector pumps and much more. Click here for more details
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Do you Install Heat Pumps?
Yes! We install Air Source Heat Pumps from several different manufacturers. Please visit our Heat Pump page for more details by clicking here.
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How do Heat Pumps Work?
We have a video available by Clicking here explaining the operation of a heat pump. Typically you will find a dual fuel setup in cold climates wichh combine the use of a gas furnace and heat pump together. You get the flexibility of both fuel types (gas and electric).
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Can you install a new gas line?
Yes, we can! Please call and discuss your project with our sales team.
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Does the Airflow Arrow matter on your filter?
Click here to find out. (Spoiler Alert: yes it does!)
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Do you clean coils with air conditioner maintenance?
Your air conditioning system consists of two different coils. We will hose the outdoor coil off if there is a spigot available. An additional charge may be necessary if it requires a full dismantling or additional cleaning supplies other than a hose. Cleaning the indoor coil will involve a more in-depth process of dismantling, which is an additional cost. We use several diagnostic methods and a visual inspection to determine if your coil needs cleaning. If it does require cleaning, we will provide you with options to do so.
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If a return trip is required to my home, will I pay for another service call?
No, if we do not have the parts or time to complete your repair on the initial service visit, you will not have to pay another service call so long as the repair is completed within 30 days. You would be responsible for the repair cost on the subsequent visit.
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Is there a warranty on repairs?
Yes, repair parts are warranted for 1 year. Service calls are warranted for 30 days.
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My HVAC System was installed by someone without a permit. Can I get a permit with you?
Yes, we can help you. It is best to call our office to discuss your options.
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Do you sell R-22 Refrigerant?
We have a limited stock of R-22 in our warehouse. Due to the refrigerant cost and the units' age, if you are having trouble with an R-22 charged air conditioner, we would advise you to begin to consider the replacement of the system. Please give us a call so we can discuss your options.
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What Counties do you service?
We serve El Paso County.
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Do you offer financing?
Yes! We offer financing on repairs and new equipment. We offer no interest financing and long therm low interest financing with approved credit. Click here for more details.
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Do you have a shop dog?
Yes we do. Our shop dog's name is Calvin and he is a Golden Retreiver. He supervises the office on a daily basis.
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What is Ultra Low NOx?
Ultra Low NOx refers to a new generation of gas furnaces designed to produce significantly lower levels of nitrogen oxide (NOx) emissions during operation. NOx is a byproduct of combustion and can contribute to smog and reduced air quality. Ultra Low NOx furnaces use advanced burner and combustion technology to help reduce these emissions while still providing reliable home heating.
Beginning January 1, 2026, a new Colorado law (House Bill 23-1161) requires that newly sold and installed gas furnaces and water heaters meet stricter Ultra Low NOx emissions standards. This regulation applies to new furnace and water heater replacements moving forward and is intended to help improve air quality across the state.
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What is Colorado House Bill 23-1161
House Bill 23-1161 is a Colorado state law that sets new environmental standards for heating and plumbing equipment, especially gas-fueled systems. For the HVAC and plumbing industry, it means manufacturers, distributors, and installers must comply with updated efficiency and emissions requirements , including Ultra Low NOx limits for gas furnaces, when selling and installing equipment in Colorado.
How it Affects Homeowners
If you’re replacing a gas furnace, water heater, or similar equipment, after January 1, 2026 the new law requires that the equipment meet these stricter performance and emissions standards. You won’t need to upgrade working systems early, but when it’s time for a replacement, only compliant products can be installed. The goal is to reduce air pollution and improve energy efficiency across homes in Colorado.
